SECURITY PROTOCOLS
Safety Guidelines
Multi-stage Digital Handover Verification • InfraBlue Material Technologies Private Limited
Multi-Stage Custody Verification
LocalHaat eliminates parcel loss and fraud across inter-village transport through a 3-tier verification architecture:
1. First-Mile4-Digit Pickup Code
The consignor provides this OTP only when handing over the package to the matched transporter.
2. Mid-MileHub Handover Code
Validated when depositing the parcel at a local village hub or intermediate transit store.
3. Last-MileCustomer Delivery PIN
Sent only to the verified recipient. Handover is impossible without this final digital confirmation.
Partner & Transporter Safety Rules
- Never inspect or compromise sealed customer consignments.
- Adhere to speed limits and traffic safety guidelines across all village and district roads.
- Keep shipments sheltered from rain and extreme heat in weatherproof containers or bags.
- Promptly notify the LocalHaat support team in case of vehicle breakdown or road blockage.
Emergency & Incident Support
If a package is damaged or an unexpected incident occurs, contact LocalHaat Support immediately for real-time claim resolution.